Website Migration

A: When your present web hosting provider can no longer answer the requirements of your site, or when you go through frequent network downtime, or if you are made to wait for hours for the technical support staff to respond to you, it may be a good idea to change your web hosting provider, i.e. to move all the files for your web sites along with your databases from your present provider to your new provider. At O2 REAL Hosting, we are aware that this can be hard and time–consuming. That’s the reason why we’ll perform all that for you for free!Our knowledgeable technical staff members will move your web site content from your present provider to us. Our technicians have got extensive experience migrating web sites and can take care of anything – from a traditional WordPress–based weblog or Joomla^™–driven web site, to a very complex, custom–made application.

A: While we can’t give you a precise ETA, since there are a lot of variables, including the physical size of the web files and databases, the location of the present host’s server, the complexity of your website and the present workload of our Website Migration Department, etc., we’ll do our best to migrate your web site within 48 hours, and in some cases – within 24 hours (when the content is not large).

A: We do not gather any private info. We will need, though, the login info for your current hosting account and the name of the site that you would like to move.

A: In order for us to begin the transfer of your account, you must first open an account with us. Opening an account with us will require that you to disclose virtually the same details you have given to your present host. We also have a very rigid Privacy Policy, which describes how personal information is tackled.

A: While we transfer your website, it will be available both in your hosting account with us and in your account with your previous hosting provider. When the migration is done, we will ensure that everything is working correctly and that the integrity of your data is not jeopardized prior to notifying you that the migration is complete. Then we will instruct you how to move the domain over to your web hosting account with us and how to modify the DNS settings.

A: While we migrate your content, your web hosting provider won’t be aware of the transfer at all. We will not contact them in any way.

A: Yep. We support all common Linux–driven hosting platforms. We don’t support Windows–based hosting platforms, as we don’t provide Windows hosting services ourselves.Additionally, we do not support proprietary web site building and administration interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.