Assistance Channels

  • 1 hour ticket response time

  • A 60 mins Inquiry Answer Warranty

  • Our technical help and support team is on duty 24x7 to handle each of your support tickets. Every ticket you submit to us will be responded to within up to 60 minutes. If your situation demands the assistance of one of our administrators, we will forward the ticket to the person on shift and will let you know that the case is being taken care of.

  • Top quality support service

  • Expert Client Help Service

  • We provide you with 24 hours a day client help and support by using a ultra–fast ticketing program integrated into your Control Panel. You could write to us at any time about any of the packages that come pre–installed on the virtual server, which include the chosen Linux OS version, the server administration panel and our in–house made Web Hosting Control Panel.

  • Intuitive help center

  • An Educational Help Section

  • In the Web Hosting Control Panel that is available totally free with the virtual server, you can discover an informative Help section, incorporating all that you should know about taking care of your sites and apps. We have integrated a wide selection of how to content articles and video tutorials that demonstrate the primary website administration responsibilities in an easy–to–understand form.