1 hour ticket response
O2 REAL Hosting’s team of techs is devoted to giving fast answers to each of your questions. We will review your support ticket the second it’s been submitted and will reply with a solution to the problem within less than 60 minutes after the helpdesk ticket submission. In reality, our average client support ticket response time is 20 minutes.
A Top–Notch Client Support Service
We’ve got a team of web hosting support engineers who are eager to respond to all your queries anytime you are in need of support. Almost all our tech support team representatives have many years of experience in the Linux shared website hosting business, which means that you can constantly depend on quick and exhaustive answers to your questions.
An Easy–to–Navigate Help Section
In the Web Hosting Control Panel you can find an easy–to–navigate Help Center section where you can get quick hints on how to use our web hosting services. You can get the answers to your questions in the F.A.Q. section, see more info in the web hosting account administration articles or check the how–to video tutorials.