Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer service crew is qualified to speedily attend to all Linux shared website hosting clients’ concerns and guidance demands. Through our ticket system, it is also possible to send your issue and a support team member is going to return to you in only maximum an hour. In fact, practice shows that the standard reaction time is 20 min.

  • Top quality support service

  • A Top–quality Support Service

  • You’ll be able to contact us 24x7x365 with any concern you might have to do with our offerings. We now have techs on duty continuously to provide solutions at any time needed. You may use the ticketing system or send us a message anytime, alternatively you can grab the telephone or use the online chat within business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • O2 REAL Hosting’s Control Panel offers an extensive practical knowledge base that’s included in all areas. In each part, you’ll find a Help button which will load for you a selection of step–by–step guides on how to use a particular option or execute a particular action. Also, we have prepared educational video clips so its possible to get a better idea of the Control Panel’s interface.