Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center

  • You will find nearly all the answers to your questions in the intuitive Help Center integrated into your Web Hosting Control Panel. It includes an in–depth knowledgebase with commonly asked questions and comprehensive how–to articles compiled by our capable technical support staff.

  • Top quality support service

  • Educational Videos

  • We have prepared a selection of instructional video tutorials that detailedly display how to rectify a common issue related to your Linux shared website hosting account. You can find the instructional videos in the Help section.

  • Intuitive help center

  • A 1–Hour Ticket Response Guarantee

  • We back up our semi–dedicated servers with a 24–7–365 client support service and a one–hour response guarantee. Our seasoned techs will be available 24/7/365 to reply to your enquiries and to resolve any problem that you could run into. Simply send a helpdesk ticket from the Help Center section and we’ll respond in no time.