A 99.9% Server Uptime
The chief benefit of building your very own shared website hosting platform is that you don’t have to worry about compatibility issues – you configure a particular set of software apps in such a way as to work with a given set of hardware parts. The final result is something way more stable and reliable, since there are less possible chances of failure. We have built our cloud hosting platform atop time–proven hardware components coupled with a significantly customized version of SELinux in order to create an exceptionally secure and safe home for your web sites.
That is the reason why, with each of our Linux shared website hosting plans we offer a 99.9% server uptime guarantee. This guarantee is available in all datacenters.
A 99.9% Network Uptime
Apart from our cloud hosting system, we’ve also built our very own internal network in each one of our datacenters. Everything is based on world–class hardware parts furnished by Juniper. On top of that, on each router, we’ve installed a firewall with an elaborate set of rules to help filter all suspicious requests.
This way, in each of our datacenter facilities – in our data center in USA, in our data center in United Kingdom, in our data center in Finland, in our data center in East Europe and in our data center in Australia, you can enjoy a 99.9% network uptime guarantee. And this uptime guarantee applies to all hosting packages in every datacenter.
A 30–Day Money–Back Guarantee
Just like with any other service, if it’s your money on the line, you can’t feel truly secure. That is the reason why, with all our cloud hosting plans we offer a 30–day money–back guarantee. In case you don’t feel pleased with our web hosting service or in case you want to use a more robust hosting solution, such as a Linux VPS or a Linux dedicated hosting – you’ll receive your money back in full, without any obscure costs or return taxes.
24/7 Technical Support
When you run a web hosting company, your tech engineers are extremely important. That is why we’ve attentively handpicked a highly capable group of technicians, each with several years of experience behind his back. With their help, our company offers 24x7 support with all our web hosting packages.
And not only that, we offer a 1–hour response time guarantee. All inquiries are answered in under an hour and our average ticket response time is below twenty minutes!