Lots of users who start using their 1st hosting account, or change companies, frequently have queries in regard to how particular procedures are performed or experience obstacles when setting up different things such as emails, website settings, etc. This is the reason why, many companies have prepared documentation with frequently asked questions and issues so as to help their customers get info swiftly and easily. Consequently, the help desk staff can concentrate on real problems that certain customers may be experiencing, as the solution for the smaller things will already be available on the World Wide Web and customers will be able to easily tackle them without touching base with the tech support team. Having exhaustive documentation is vital, particularly for new clients without any prior experience, as the web hosting service involves a vast number of functions and many people can become bewildered about what to do. A good information repository can both help you complete the procedures that you wish and get to know how the web hosting service functions in general.
Extensive Online Documentation in Shared Website Hosting
Our shared website hosting
packages come with a detailed knowledge base where you can find information about all the issues that you could experience and their resolutions. You can acquaint yourself with how to create and manage an electronic mailing list, how to use an .htaccess config file, or how to continue if the settings of your email client are accurate, but still you are unable to send email messages, for example. We’ve tried our utmost best to be as thorough as possible and to encompass all possible options in order to save you time and energy and to supply you with different solutions for every single issue. The knowledge base features educative articles too – both general ones about the hosting service as a whole, and more specific ones, which will inform you about the functions and features of the Hepsia Control Panel. You can find relevant articles about particular features and functions in each Control Panel section, whereas if you’d like to check the complete article archive, you should go to the all-encompassing Help section.
Extensive Online Documentation in Semi-dedicated Hosting
The Help section of the Hepsia hosting Control Panel, which is included in our Linux semi-dedicated hosting
, will permit you to access the elaborate online support documentation that we have prepared for you. The articles themselves feature general info on our hosting services, instructive tutorials about the different features that you can use, plus troubleshooting guidelines that can help you recover common issues that you may face. The topics that we’ve covered include de facto everything, from simple things such as how to host a new domain
in your account, to more elaborate ones such as which SSH commands are allowed on the servers. Articles that are dedicated to the features of a given Control Panel section will always be available in the right corner of the page that you’re on, whereas the full article collection is accessible through the dedicated Help section.